Welcome to the
Speakhyve Support Portal!
Explore the many ways you can connect with our team and get support. You'll also find popular links and FAQs listed below.
24/7 Live Chat Agents
Leverage our support widget to browse help articles & message our live chat agents 24/7 for any technical questions or support.
Email & SMS Support
Our email & sms hours of operation are
Mon-Fri from 8am-6pm PST.
Weekly Coaching Calls
Email reminders will be sent to you each week with the zoom link so you can attend. We recommend adding these calls to your calendar as a recurring event
Speakhyve HQ
Business Coaching
Tuesday @6pm EST
Get expert business coaching from Jared Scott & other world class speakers. This is a business strategy call where we discuss top strategies for the business of speaking.
Speakhyve HQ
Tech & Systems Q&A
Monday & Fridays @4pm EST
Have tech or system questions regarding Speakhyve HQ? Jump in with Joseph for hands on help. Please show up with your questions ready!
Leadhyve
Lead Generation Q&A
Tuesdays @7pm EST
Get expert coaching on how to generate more leads & paid speaking engagements using Leadhyve. This is for Leadhyve members only**
Popular Links
Access important links for your speakhub account
Frequently Asked Questions
What are the costs for phone & email?
What are the phone & email costs associated with Speakhub?
If you're on the Scale Plan ($247/mo), your account receives a $20 monthly credit from speakhub that goes towards your email & sms costs. If you're on the Pro Plan, it's a $10 monthly credit.
Here's what $10 worth of credits can get you for each item below:
Making Calls - 680 outbound calls
Receiving Calls - 1125 receiving calls
Text Messages - 1205 texts
Emails - 14,285 emails
If you use up all your monthly credit, these are the additional charges thereafter:
-Making Calls: $0.0147/minute
- Receiving Calls: $0.089/minute
- Text Messages: $0.0083/sms segment
- Emails: $0.0007/email
Carrier FeesFor every SMS sent, there is a corresponding carrier fee that is passed from the carrier. The cost is determined on a carrier-by-carrier basis. For example, if you are sending to a customer who has AT&T as their carrier, it will be different than if they have T-Mobile, etc.
Where can I download the mobile app?
You can download the Speakhub mobile app through App Store and Google Play Store.
Can I get help generating new leads?
We have a few different options if you're looking for additional help with generating leads for your business.
1) Browse our library of Marketing courses to learn the skills of generating new leads, consultations and paid gigs (coming soon)
2) Email us at [email protected] for information on our marketing services
Do you offer discounts?
While we do not offer a reduced monthly subscription rate, you can save on your subscriptions to Speakhub and get additional benefits through our Package Promotions. The longer you commit upfront, the more you save. If you want to pre-pay for a few months to save, email us at [email protected]
