Welcome to the
Speakhyve Support Portal
24/7 Live Chat Agents
Leverage our support widget to browse help articles & message our live chat agents 24/7 for any technical questions or support.
Email & SMS Support
Our email & sms hours of operation are
Mon-Fri from 8am-6pm PST.
Skool Group
Drop a question in the "CRM Questions" discussion area and our team will help.
Weekly Tech Support Call
Email reminders will be sent to you each week with the zoom link so you can attend. It is also posted in Skool. We recommend adding these calls to your calendar as a recurring event
Tech & Systems Q&A
FRIDAY @3pm EST
Have tech or system questions regarding Speakhyve HQ? Jump in with Joseph for hands on help. Please show up with your questions ready!
Need to Cancel?
Complete the cancellation form below to submit your request
Frequently Asked Questions
What are the costs for phone & email?
What are the phone & email costs associated with Speakhub?
If you're on the Scale Plan ($247/mo), your account receives a $20 monthly credit from speakhub that goes towards your email & sms costs. If you're on the Pro Plan, it's a $10 monthly credit.
Here's what $10 worth of credits can get you for each item below:
Making Calls - 680 outbound calls
Receiving Calls - 1125 receiving calls
Text Messages - 1205 texts
Emails - 14,285 emails
If you use up all your monthly credit, these are the additional charges thereafter:
-Making Calls: $0.0147/minute
- Receiving Calls: $0.089/minute
- Text Messages: $0.0083/sms segment
- Emails: $0.0007/email
Carrier FeesFor every SMS sent, there is a corresponding carrier fee that is passed from the carrier. The cost is determined on a carrier-by-carrier basis. For example, if you are sending to a customer who has AT&T as their carrier, it will be different than if they have T-Mobile, etc.
Where can I download the mobile app?
You can download the Speakhub mobile app through App Store and Google Play Store.
